A:
1.Provide Pantone color card matching service (with comparison pictures) 2.Explain the accuracy difference between spot color printing and four-color printing 3.Promise the "3-time free adjustment of proofing" policy
FAQs
- Q: Is there a color difference between the printing effect and the design draft?
- Q: Can expedited orders be shipped in advance?A:1.Clearly define the "15% expedited fee, 72-hour shipment" rule 2.Display the production progress dashboard (updated in real time) 3.Provide a logistics insurance policy number query portal
- Q: How to verify the biodegradable certification?A:1.Send SGS test report PDF (including test number) 2.Demonstrate the operation of the official website electronic query system (with screenshots) 3.Promise the "10 times compensation for fakes" environmental protection guarantee
- Q: How to deal with transportation damage?A:1.Damage before signing: 24-hour feedback, no reissue (with guide for taking photos of damage) 2.Damage after signing: provide unpacking video to negotiate reissue 3.Show logistics insurance cooperation agreement (claim scope)
- Q: How much is the charge for small batch customization?A:1.Minimum order of 1 piece for standard products (price increase of 30%) 2.Minimum order of 500 pieces for customized products (group order service is provided) 3.Comparison of cost structure of bulk production and samples (transparent quotation)